Aesthetics Coordinator Relive Health
Relive Wellington is seeking a polished, sales-driven, and highly organized Aesthetics Coordinator to join our growing luxury aesthetics team.
This is a high-impact, patient-facing role responsible for driving revenue growth, delivering an exceptional luxury patient experience, and supporting overall practice success. The ideal candidate thrives in a fast-paced, performance-focused environment and is passionate about aesthetics, skincare, wellness, and relationship-based sales.
The Aesthetics Coordinator serves as the primary liaison between patients, providers, and the front-of-house team to ensure seamless care, strong patient retention, and continued practice growth.
Core Responsibilities:
Sales & Revenue Growth
- Conduct personalized aesthetic consultations and create customized treatment plans
- Recommend and sell aesthetic services, treatment packages, and medical-grade skincare products including ZO Skin Health
- Meet and exceed monthly sales goals, conversion metrics, and revenue targets
- Upsell and cross-sell services based on patient goals and treatment history
- Maintain strong consultation-to-treatment conversion rates
- Build long-term patient relationships that drive loyalty and retention
- Consistently follow up with prospective patients to maximize bookings, conversions, and patient retention
Scheduling & Patient Coordination
Manage and optimize provider schedules for services including:
- Botox/Xeomin,
- Dermal Fillers & Biostimulators,
- Hair Restoration Treatments,
- HydraFacial,
- Microneedling with PRP & Exosomes,
- Chemical Peels,
- Regenerative wellness consultations and peptide therapy follow-ups
Additional responsibilities include:
- Proactively rebooking patients
- Managing follow-up appointments
- Maintaining a full and optimized provider schedule
- Building and retaining a loyal book of business
Patient Experience & Retention
- Deliver a luxury, high-touch patient experience from inquiry through post-treatment follow-up
- Complete care calls, texts, and post-treatment check-ins
- Support long-term treatment planning and patient retention strategies
- Address patient questions and concerns professionally and promptly
- Create an elevated and welcoming patient experience at every touchpoint
Clinical & Operational Support
- Maintain strong knowledge of aesthetic services, skincare, and treatment protocols
- Educate patients on pre- and post-care instructions
- Maintain working knowledge of wellness therapies, peptide offerings, and evolving aesthetic treatment trends
- Coordinate with vendors and clinical teams to support optimal patient outcomes
- Accurately document consultations, treatment plans, and sales in EMR/CRM systems
- Ensure HIPAA compliance and accurate patient documentation
- Support smooth daily operations alongside providers and front desk staff
Team Collaboration & Brand Representation
- Serve as a brand ambassador for Relive Aesthetics
- Support practice promotions, marketing initiatives, and patient engagement campaigns
- Coordinate and execute quarterly promotional, educational, and patient appreciation events designed to drive patient engagement, retention, and revenue growth
- Communicate professionally and collaboratively with providers and team members
- Uphold company culture, professionalism, and luxury patient experience standards
Qualifications
- Experience in a medical spa, dermatology, plastic surgery, or aesthetic practice preferred
- Strong sales background with proven ability to meet or exceed goals
- Excellent communication and interpersonal skills
- Highly organized with strong attention to detail
- Professional, polished, and patient-focused demeanor
- Ability to multitask in a fast-paced environment
- Knowledge of aesthetic treatments and skincare preferred
- Strong understanding of integrative aesthetics, regenerative wellness, peptides, skincare, and patient-centered treatment planning
- Proven ability to thrive in a performance-driven sales environment preferred
Performance Expectations
- Maintain a full and active provider schedule
- Achieve monthly sales and conversion goals
- Demonstrate strong patient retention and rebooking metrics
- Represent the Relive Aesthetics brand with professionalism and integrity
Compensation & Benefits
- Base Salary: $55,000–$70,000 (based on experience)
- Quarterly performance bonus opportunities
- Event-based incentive opportunities
- Employee service and skincare perks
- Growth and advancement opportunities within a rapidly growing luxury aesthetics brand
Position Type: Full-Time
Schedule: Monday–Friday + 1–2 Saturdays per month
Apply Today
If you are passionate about aesthetics, luxury patient care, and relationship-based sales, we would love to hear from you. Join a growing luxury wellness brand dedicated to delivering exceptional patient results and experiences.
At RELIVE Health, we present our clients the opportunity to rewrite the path of their own unique health and wellness journey, from the inside out and the outside in. We pride ourselves on our passionate team members and staff who break the stigma surrounding relationships between clients and providers. We accomplish this by advocating for our clients’ individual needs as well as providing them with ongoing support and tools to allow for exceptional results, and ultimately help them look and feel their best. We emphasize a collaborative team environment where everyone works together and values communication, support, and interactiveness. By working collaboratively, we are able to deliver innovative solutions and remarkable service to our clients.
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