Medical Assistant / Patient Care Coordinator
ReLive Health Great Neck is seeking a highly motivated, energetic, and customer-focused Medical Assistant to join our growing wellness and longevity team.
This role combines clinical responsibilities with exceptional patient care and customer service. We are looking for someone who is passionate about helping people improve their health and wellness while creating an outstanding patient experience.
Responsibilities
Patient Care & Clinical Duties
- Perform phlebotomy and blood draws.
- Administer physician-directed injections, including vitamin injections and wellness therapies, in accordance with New York State regulations and clinic protocols.
- Prepare treatment rooms and assist providers with patient care.
- Record vital signs and update patient records accurately.
- Maintain a clean, organized, and professional clinical environment.
- Assist with IV therapy setup and patient monitoring as needed.
Patient Experience & Front Desk Support
- Welcome patients and create a positive first impression.
- Answer incoming phone calls and assist with scheduling appointments.
- Follow up with prospective patients and leads generated through marketing campaigns.
- Confirm appointments and maintain patient communication.
- Educate patients on available services and wellness programs.
- Support membership enrollment and retention efforts.
Administrative Responsibilities
- Maintain accurate patient documentation.
- Assist with inventory management and supply ordering.
- Coordinate patient flow and support daily clinic operations.
- Work closely with providers and team members to ensure exceptional service.
Qualifications
- Medical Assistant certification preferred.
- Phlebotomy experience required.
- Experience administering injections preferred.
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Comfortable working in a fast-paced wellness and medical environment.
- Sales, lead follow-up, or patient coordination experience is a plus.
What We're Looking For
The ideal candidate is friendly, professional, dependable, and passionate about helping patients achieve their health and wellness goals. We value team members who take initiative, build relationships with patients, and create a five-star customer experience from the moment a patient walks through our doors.
Join ReLive Health and help us redefine health, wellness, and longevity for our community.
At RELIVE Health, we present our clients the opportunity to rewrite the path of their own unique health and wellness journey, from the inside out and the outside in. We pride ourselves on our passionate team members and staff who break the stigma surrounding relationships between clients and providers. We accomplish this by advocating for our clients’ individual needs as well as providing them with ongoing support and tools to allow for exceptional results, and ultimately help them look and feel their best. We emphasize a collaborative team environment where everyone works together and values communication, support, and interactiveness. By working collaboratively, we are able to deliver innovative solutions and remarkable service to our clients.
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